FAQs
IF I DON’T KNOW HOW TO CHOOSE THE MATERTAL OF THE PRODUCT, CAN YOU ADVISE ME?
Yes, we can. We also have the engineer consulting service.
CAN I CHANGE THE PRODUCT?
Yes, if the damage comes from the company mistake, and the customer has to return within 7 days
DOES THE COMPANY PROVIDE A PRODUCT CERTIFICATION?
Yes, we can, accept for some domestic product.
HOW LONG IS THE WARRANTY ON Astute Alloys PRODUCT?
The company covers the product for one year, but we will not allow claiming if the product is not use properly.
CAN I PICK UP THE PRODUCT AT THE WAREHOURE?
Yes, you can pick up the product at the warehouse.
DOSE THE COMPANY HAVE AN INSTALLATION SERVICE?
No, we sell only finish products.
DOES THE DELIVERY FREE OF CHARGE?
Yes, for Bangkok and the provinces around the city.
CAN I REQUEST TO ADD MORE PROTECTION OF PRODUCT PACKING?
Yes, as per your request. You have to inform your request to your sale person.
DO YOU HAVE A VALVE TRAINNING COURSE FOR END USER?
Yes, we can provide a group training course for end user and purchaser.
CAN I USE CREDIT CARD TO BUY PRODUCTS?
Yes, not only cash.
